Ridiculous Jade Pot Tea House

Congratulations SD for winning Ramadhan Buffet at BCCK (Borneo Convention Centre Kuching) for TWO .. Please email me at ahlost(at)gmail(dot)com to claim your vouchers. To the rest who participated, thank you very much for your efforts in answering those questions. I really appreciate your participation.

Went to this Jade Pot Tea House at Ban Hock / Jalan Song Thian Cheok here two days ago, which is Sunday for breakfast..

Why ridiculous?

As usual, when I bring my camera with me, of course I’ll snap pictures of the surroundings, food and drink and also the menu. It’s very common, right?

But when I was trying to snap some pics of the menu, the waitress pull away the menu and walked away !!

*Stunned for few seconds*

I looked around and there were no new customers in the cafe. Of course I was unhappy cos even if she wants to take away the menu from me, she should asked right? But she didn’t. Some more I was holding my camera wanted to snap the pictures. Wahraoooo.. si beh rude ahh…

Fine lor.. since taking pictures of the menu is forbidden by them, I just take pictures of the food and drinks we ordered.

Ice Peach Tea @ RM3.00 & Passion Fruit Green Tea @ RM3.00

Lovely Milk Tea @ RM3.50 & Parisberry Flower Tea @ RM4.00

As usual, I ordered Lovely Milk Tea but this time, the tea is a bit too sweet. Even Mum and Sis said so :x Sugar price dropped?

We ordered side dishes too besides the main ones :)

Taiwan Sausage @ RM2.50 .. The taste is a little bit too plain. We expect something more flavourful. I think the ones that we got from Kuching Fest tasted better :x

Century Egg with BeanCurd @ RM2.00 .. The portion is smaller compared to last time but cannot blame them cos everything seems to increase. But taste wise, it’s too salty to eat directly from the small plate. :x

Our all time favourite, Marinated Cold Seaweed @ RM2.50. We ordered 3 plates of this :D This is good.. a must try if you’re going there :)

I ordered Pork Chop Noodle @ RM4.50 .. The Pork Chop is a bit too hard to be eaten. But the noodle tasted just nice :)

Mum, as usual ordered Taiwan Beef Noodle @ RM5.00 .. This time the soup is not as nice as it used to be. The beef also didn’t taste fresh :x But the noodles, like mine, was good. But the minced meat sauce, which came together with the beef noodles was too salty. It used to be like the canned pork minced with bean curd but now.. @.@

AhSo’s Minced Pork and Vinegar Noodles @ RM4.50

Sista’s Sweet & Sour Pork Rice @ RM5.00

Dennis’s Marinated Pork Noodle @ RM5.00

ahPauL’s Three Sauce Chicken Rice @ RM5.00 .. He was kinda disappointed because he was expecting Chicken Rice with 3 types of sauce. To him.. This is just like soy sauce chicken rice :x

ahJohn ordered a bowl of Sweet Corn Soup @ RM8.00 for all of us because the noodles and rice were too dry. Only Sista’s Sweet & Sour Pork Rice has soup. The rest were all soupless :x Sweet Corn soup with not much corn in it .. Can even calculate number of corns in the soup *LOL*

and he also ordered Taiwan Pot Noodle @ RM5.00 .. Somehow, a big eater like him failed to finish that bowl of noodle :x

JF’s Fried Chicken Breast Noodle @ RM4.50 .. The noodles like the rest were okay but the Chicken Breast a bit flavourless according to him.

Ok.. As we finished our rice and noodles, we slowly eat our side dishes and have some chat among the family members. The waiter and waitress then took away our unfinished side dishes and left .. and we went.. What the heck.. how can they did this when the customers are still eating?? O_O Then Mum said nvm lar.. maybe they don’t have enough plates.. but even if that’s the case, they should ask first before they take anything away from the table ma.. The simpliest respect also don’t have.. Dang pissed !!

The total damage was more than RM90+ that morning. As soon as we settled the bill, we wanted to leave and Dennis accidentally knock on one of the glasses on the table and it broke. @.@ Of course we got some attention since humans are mostly 38 ma.. *LOL* But then hor.. the thing is that, a waitress put a bill on our table. We puzzled cos we just settled our bill.. and guess what !!

They freaking charged us for that broken glass !! Really OMG lor… It’s not like the glass is new.. It has been used by thousands of people.. and.. if you’re in pubs or cafes, even if your broke their NEW AND NICE GLASSES.. they don’t charge you also lor.. what more to say this USED GLASS that they charged us for freaking RM7.00 ..

The food from good to bad and now to worse..

The service from friendly to unfriendly and now RUDE..

If you were to ask me to recommend a place to dine in.. Jade Pot Tea House is definitely out of my list !! I’m sorry to say this.. I can tolerate with not-so-nice food.. but I definitely cannot tolerate with RUDE service.

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39 Comments »

Comment by ting
2009-09-08 17:05:40

which kang lang so bad… tell me, then i go tell the boss…

Comment by ahlost
2009-09-08 17:12:21

[Ting]
It doesn’t matter anymore cos I’m not going to go back there again.

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Comment by Simon Seow
2009-09-08 17:07:44

Black list, black list.

Comment by ahlost
2009-09-08 17:12:58

[Simon]
Blacklisted edi.. and I’m not going to recommend to other ppl as well.. :(

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Comment by Gerald Lim
2009-09-08 17:15:54

You should leave them your web page address and tell them to check it out in a weeks time!

Comment by ahlost
2009-09-08 17:19:07

[Gerald]
I do hope they read this entry !! Still not satisfied paying for the broken glass and also the way we got treated !! Pissed !!

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Comment by Gerald Lim
2009-09-09 08:32:09

tats why you should leave your calling card ” rosewong.com ” kakakaka then they scared already… tell them I’m going to post about this! check the page in a weeks time. to give time for the readers to post comments kakaakaka

 
Comment by ahlost
2009-09-14 18:31:29

[Gerald]
*LOL*

I guess the boss has been alerted cos someone told me they’re going to tell the boss after I posted this :D

 
 
 
Comment by Belinda
2009-09-08 17:26:20

omg! poor customer service leh!!! dont go there again darling. kick them out of ur list!

Comment by ahlost
2009-09-08 19:05:38

[Belinda]
I’m not going there again anytime soon my dear ;) They’re definitely out of my list for now :x

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Comment by Yatz
2009-09-08 18:10:29

if they are internet-savvy enough they’ll end up in your blog, eventually..and sorry for them..LOL

Comment by ahlost
2009-09-08 19:10:03

[Yatz]
*LOL* but even if they’re not internet-savvy enough.. I know they’ll know bout this entry pretty soon cos someone related to them has read this :D

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Comment by John
2009-09-08 18:14:22

hahahaha… poor ahlost…its ok…

if you have my ’skin’ color, you will get that type of people (especially from ahlian & ahbeng) around you all the time..i’m already use to it..

example: can u imagine going in a boutique and the salesperson look at you and ask “lu maok carik apa!?!” in a rude manner…let me translate “Lakia..you dont have money,get the fuck outa here”..or while u’re flipping thru a branded item and they suddently pointed out to you some outdated on 50% discounted items and say “saya ada banyak murah.. sini semua fixed” …very kns..

Comment by ahlost
2009-09-08 19:17:52

[John]
Wahraooooooo.. your case is more RUDE ahh… why the toot they treat ppl like that? Not like ppl cannot afford to buy.. *tulan mode* I’ll definitely video them if I was treated that way !!!

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Comment by TV
2009-09-08 18:52:10

Marinated Cold Seaweed @ RM2.50 is my fav too..

i will help u tiaw them. kkk!

Comment by ahlost
2009-09-08 19:21:02

[TV]
It’s okay lar.. I’m just utterly disappointed with their service and the EXTRA charge !!!

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Comment by yienyien
2009-09-08 20:03:06

there is one time i go there.. the exact place where u went.. i m drinking my favourite lovely milk tea oso.. cold one lah.. then my fren and i chat ma… then after a while o.. she come and overlap my cup with my fren’s cup, its like they wanna take away ane lah..

My fren finish hers liao.. but i still got a bit i oso wan to drink ma.. then i jus yelled at her o.. then she so so so so so bei song.. say : aku ingat dah habis bah!”

Walau!!! u shud see the eyes ah.. its like pusing away!!! Then my friend say :”Biadap betul kamu, ingat ingat.. ini bukan gelas kamu, celaka”

HAHAHAHAHA!! Her face super busuk ah i tell u.. then we jus settle the bill and go. no mood to stay oso.

The waitress is the one tie her hair up. A bit chubby and its a L*Kia

Comment by ahlost
2009-09-08 20:20:52

[yienyien]
Wahhh.. another case.. looks like Jade Pot is famous for their collecting dishes when customers still haven’t finished the food and drinks.. How can like that wor??

and and your friend sho funny lar !!! OMG !! I believe a friend of mine will do exactly the same like your friend if she’s with me *LOL*

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Comment by yienyien
2009-09-09 15:52:40

ya lah!! she owes like that one if she is not happie. hahahahaha!!!

 
Comment by ahlost
2009-09-14 18:33:33

[yienyien]
hahahaha.. good to have such friends sometimes ;)

 
 
 
Comment by cyrildason
2009-09-08 22:06:08

Ahh.. too bad I didn’t get the Ramadan baucher, but SD deserved it!! Congrats.

Now, on this cafe.. I think they dun wan business. I tot the food looked nice, but I’m willing to pay extra for better service. Customer always right ma.. hehehe

Comment by ahlost
2009-09-14 18:45:24

[cyrildason]
Yearor.. from the comments that I got.. I wasn’t the only one who got such service treatment from them .. They seriously need to look into this themselves :)

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Comment by Samantha Poh
2009-09-09 05:43:19

A lesson for them to learn regarding reputation. Tough call once bloggers really do speak. Almost irreversible!

Comment by ahlost
2009-09-22 14:39:32

[Samantha]
*nods nods* ;)

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Comment by cooknengr
2009-09-09 21:56:58

I agree their service sucks. I was there last week, their service is nothing compare to what you’d receive in Taiwan which they tries to emulate. Foodwise: they look fancy with below average in the taste department. and the service personnel were rude.

Comment by ahlost
2009-09-22 14:40:36

[cooknengr]
Looks like I’m not the only one experiencing the rude service.. It’s really time for them to change !!

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Comment by Frankie
2009-09-10 14:29:00

one word. shittt….

bomb tat shop.

Comment by ahlost
2009-09-22 14:44:34

[Frankie]
*LOL* I dun even dare to play with firecrackers ler.. how to bomb wor ? *LOL*

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Comment by Dwin
2009-09-11 20:17:33

damn.. wat a service.. if i were in ur scenario, im gonna blast them off. u guys have been eaten lots of stuff n pay alot. n yet they wanna chage u. wtf.. stupid jade pot. nvr been there for ages. even tho i loe the sweet n sour beef. but who cares. service matters to me. damn. they are such an asshole

Comment by ahlost
2009-09-22 14:47:29

[Dwin]
I was super unhappy and is still unhappy about the glass being charged to us. So ridiculous lar.. I’m so willing to pay if we broke the new glass but that’s super old glass lor.. Plus the rude service that we got.. and most of the readers got !! I really wonder how they survive now *sigh*

and yes.. service really matters to me. If the food is nice and the service is bad.. I’m so not going to be happy with it lor !! It’s time to change.. best advice to them !!

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Comment by kevin
2009-09-14 11:53:39

las time their service n foods r thumbs up…
but now seem everything has drop.
foods tasteless or over salty.
didnt visit them abt 6months d.

Comment by ahlost
2009-09-22 14:49:33

[kevin]
Yes.. I used to like their food so much I’ll suggest to friends to go to this eating place.. but not anymore after I got such lousy services again and again.. I guess I’ll visit that place again if only I hear some good comments from people out there.. else, I’m so not going back there again !!

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Comment by Pink Cotton
2009-09-15 16:12:10

jade pot is lousy!!!
few yrs ago, i went with my cols…and she found a fly in her soup!!
A FLY!!!
i called the waitress over and she said OH… and took the soup away without even apologizing!

Comment by ahlost
2009-09-22 14:51:09

[Pink Cotton]
Wahraooo.. this is so rude.. did you blog about it? Can give me the link? I so wanna read the post ahh..

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Comment by SoLoso
2009-09-18 12:43:56

ah du….. Jade POt service very bad! food.. ok lah… drink… ok lah.. nothing special!

Comment by ahlost
2009-09-22 14:53:44

[SoLoso]
The food and drinks are okay.. but such service, I really cannot stand it lor.. including The Spring’s SugarBun’s cashier.. she was so rude when we request to change the tiny chicken wing to tiny drumstick !!

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Comment by moo
2010-01-09 15:35:31

silly Rose,

Don’t u think it’s fair enough to pay if u broke other people’s thing?
or else u act as a robber?
i love Jade Pot Tea House more than anything……..must go!!:)

Comment by ahlost
2010-01-09 15:50:56

[moo]
Not paying for sth that we broke doesn’t mean we act as a robber.

Demanding for a payment for sth that doesn’t worth that much is considered as a robber.

I used to love Jade Pot Tea House too.. but I’m sorry to say that it is not our choice of dining place anymore..

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